TERMS OF SERVICE

OVERVIEW

Welcome to Mood Up.

This website is operated by Mood Up Pty Ltd (ABN 87 671 428 229). Throughout the site, the terms “we”, “us” and “our” refer to Mood Up.

By accessing our site or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including any policies referenced within them. These Terms apply to all users of the site.

Please read them carefully. If you do not agree, you should not use this website.

We may update these Terms from time to time. Continued use of the site means you accept those changes.

Our store is powered by Shopify Inc., providing the platform through which our products and services are made available.

SECTION 1 – USE OF OUR SITE

By using this site, you confirm that you are of legal age in your country, state or territory of residence, or that you have given consent for a minor to use this site.

You agree not to use our products or services for any unlawful purpose or in breach of any applicable laws in your jurisdiction.

If these Terms are breached, access to our Services may be withdrawn.

SECTION 2 – INTERNATIONAL USE

Mood Up operates from Australia and provides its services globally.

By accessing this website from outside Australia, you do so at your own initiative and are responsible for ensuring that your use of the site and purchase of products complies with the laws and regulations of your location.

We make no representation that our products or services comply with laws outside Australia.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse or cancel service where necessary. This may include:

  • Product availability
  • Incorrect or unverifiable information
  • Suspected fraudulent activity
  • Delivery limitations
  • Errors in pricing or product details
  • Circumstances outside of our control

All content, systems and materials provided through this site remain the property of Mood Up and may not be copied or used without permission.

SECTION 4 – PRICING, GST AND AVAILABILITY

All prices are listed in Australian Dollars (AUD) and include GST where applicable unless otherwise stated.

Prices may change without notice.

We may update or discontinue products or services at any time.

SECTION 5 – PRODUCTS

Our products are created with intention, performance and everyday use in mind.

Availability may be limited.

We aim to display products as accurately as possible, however variations in colour and appearance may occur depending on your device.

SECTION 6 – ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate and current information to allow us to process your order and contact you if required.

Our Returns Policy operates alongside your rights under Australian Consumer Law.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this site, including text, imagery, design and branding, belongs to Mood Up or its licensors.

It is provided for personal use only and may not be used commercially without permission.

SECTION 8 – TRADEMARKS

All Mood Up trademarks, logos and brand elements remain our property and may not be used without written consent.

SECTION 9 – SHIPPING AND DELIVERY

Orders are shipped via third-party carriers.

Risk transfers to you once your order has been provided to the carrier.

Delivery timeframes are estimates and may vary. Mood Up is not responsible for delays outside of its control.

SECTION 10 – PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

SECTION 11 – ACCEPTABLE USE

You agree not to misuse the site or its content, including:

  • Engaging in unlawful activity
  • Violating intellectual property rights
  • Uploading harmful code
  • Misusing personal data
  • Interfering with site functionality

We reserve the right to terminate access for misuse.

SECTION 12 – PRODUCT AND HEALTH DISCLAIMER

Mood Up supplements and related products are designed to support performance and lifestyle.

They are not intended to diagnose, treat, cure or prevent any disease.

Always consult a qualified healthcare professional before use, particularly if you are pregnant, nursing, taking medication or managing a health condition.

Use products only as directed.

SECTION 13 – LIMITATION OF LIABILITY

To the extent permitted by law, Mood Up is not liable for any indirect or consequential loss arising from the use of our products or services.

Nothing in these Terms excludes, restricts or modifies any rights you may have under Australian Consumer Law.

SECTION 14 – INDEMNITY

You agree to indemnify Mood Up against any claims arising from your breach of these Terms or misuse of the site.

SECTION 15 – SEVERABILITY

If any provision is found to be unenforceable, the remaining provisions will continue in full effect.

SECTION 16 – TERMINATION

We may suspend or terminate access where these Terms are not complied with.

SECTION 17 – ENTIRE AGREEMENT

These Terms form the entire agreement between you and Mood Up in relation to use of this site.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site confirms acceptance.

SECTION 20 – CONTACT

Mood Up Pty Ltd
info@moodup.com.au

SECTION 21 – AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under Australian law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Our Returns Policy supports and does not limit these rights.

Sale items are not eligible for return, exchange or store credit unless faulty, not as described, or otherwise in breach of Australian Consumer Law.

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